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COVID-19 Updates & Resources

centre updates

June 1, 2022

As passed by our Board on May 31:

Dovercourt strongly recommends the wearing of masks and full vaccination for all clients and staff but will no longer be requiring proof of vaccination and/or enforcing the wearing of masks as of June 1, 2022

Past updates

Feb 25, 2022 update

The Province of Ontario has announced the lifting of vaccine requirements and capacity limits as of March 1 in most settings. However, businesses may opt to keep them in place. We wanted to update you on how Dovercourt is responding to this change.

After much consideration, Dovercourt will continue to require vaccinations for staff and participants for the time being, for a variety of reasons:

  • We serve vulnerable populations, including seniors, disabled individuals, and those under 5 years who cannot be vaccinated.
  • Some program environments are unmasked and in close quarters, for example, our indoor pool.
  • The impact on staffing is significant if there are positive cases.
  • The safety of our staff and clients is paramount.

For entry to the building: 

As of March 1, individuals 12 years and older: simply show your proof of vaccination to staff upon each entry to the facility.

As of March 14, individuals born in 2016 or earlier: simply show your proof of vaccination to staff upon each entry to the facility.

Additional notes:

  • For now, our capacity for programs remains at 50% or lower.
  • We will continue to use existing, program-specific entry points.
  • We will continue to follow public health measures including wearing a mask, staying home when sick, proper hand hygiene and maintaining physical distance.

We will review our policy regularly as the Covid situation changes and update our clients.

We appreciate your ongoing patience and cooperation during these challenging times. As per our Client Code of Conduct, disrespectful behaviour will not be tolerated by our team and may result in the denial of service.

The Dovercourt Team

Feb 25, 2022 update

The Province of Ontario has announced the lifting of vaccine requirements and capacity limits as of March 1 in most settings. However, businesses may opt to keep them in place. We wanted to update you on how Dovercourt is responding to this change.

After much consideration, Dovercourt will continue to require vaccinations for staff and participants for the time being, for a variety of reasons:

  • We serve vulnerable populations, including seniors, disabled individuals, and those under 5 years who cannot be vaccinated.
  • Some program environments are unmasked and in close quarters, for example, our indoor pool.
  • The impact on staffing is significant if there are positive cases.
  • The safety of our staff and clients is paramount.

For entry to the building: 

As of March 1, individuals 12 years and older: simply show your proof of vaccination to staff upon each entry to the facility.

As of March 14, individuals born in 2016 or earlier: simply show your proof of vaccination to staff upon each entry to the facility.

Additional notes:

  • For now, our capacity for programs remains at 50% or lower.
  • We will continue to use existing, program-specific entry points.
  • We will continue to follow public health measures including wearing a mask, staying home when sick, proper hand hygiene and maintaining physical distance.

We will review our policy regularly as the Covid situation changes and update our clients.

We appreciate your ongoing patience and cooperation during these challenging times. As per our Client Code of Conduct, disrespectful behaviour will not be tolerated by our team and may result in the denial of service.

The Dovercourt Team

Jan 20, 2022 update

Following the provincial announcement today:

  • Mon. Jan. 31, 5pm onwards: resumption of aquatics (swim lessons, drop-in swims, leadership) and fitness
  • Sat. Feb. 5: all other programs

More specific details will be emailed to clients next week.

 

Jan 13, 2022

Vaccination Policy Update

All staff, participants of all programs (including rentals), and visitors to Dovercourt Recreation Centre, Van Lang Field House and McKellar Field House, born in 2016 or earlier, will require full vaccination (2 shots + 14 days) by March 14. We will be scanning proof of vaccination at entry at every visit.

Jan. 3, 2022.

In-person program suspension

In response to today’s Provincial announcement, all in-person Dovercourt programs are postponed effective immediately as of today, Jan. 3, unless otherwise stated. Online programs, like fitness and art classes, will continue.

As soon as the end date of the Provincial lockdown is determined, we will provide communication about rescheduling missed classes etc. Until that time, we will be closely monitoring the public health situation, and will reach out as soon as we have more details. 

We hope everyone stays safe, and we appreciate your support and patience while we work through the coming weeks.

September 2021:

Our Vaccine Policy

At Dovercourt, we are dedicated to serving our community, including vulnerable populations. We believe that vaccines work. Combined with public health measures such as wearing masks, washing your hands frequently and social distancing, this is crucial to not only protect everyone, but also enable us to overcome this pandemic.

As you know, the Ontario government has announced that indoor public settings such as recreational facilities will be required to adopt a proof of vaccination policy by September 22. Therefore, all Dovercourt clients/ participants (12 years and older) will be required to provide proof of full vaccination before they will be admitted to programs or in the building by September 22. Please note that this includes all accompanying parent, guardian or eligible children. 

Please be prepared to show your proof of second vaccination and photo ID and arrive 10 minutes before your class to allow for vaccine checking by staff. In the new year, we will be scanning clients’ QR codes each time they enter the building. 

Clients who do not provide proof by September 22 will not be permitted entry to the building. Children under 12 will be exempt from this requirement. Should you have any questions or concerns about vaccines, please consult your medical professional.

As per the Ontario government requirement, only those with medical exemptions will be considered and bi-weekly testing at the client’s expense will be required. There are only two medical exemptions that are accepted, as documented by a relevant specialist: a severe allergic reaction to a vaccine ingredient or myocarditis prior to receiving an mRNA COVID-19 vaccine. More detail can be found on the Ontario government’s website >

Current screening protocols to restrict access to those recently exposed to active COVID cases or who have travelled outside of Canada will continue to apply.

If you cannot comply with the vaccine policy and need to withdraw from a program, contact us at [email protected] for a refund.

Thank you for your cooperation. 

Read the Ontario government’s FAQ about Proof of Vaccination

May 21, 2021 update

Though the province of Ontario has just announced a gradual reopening plan, we are still in lockdown. For now, the Centre will remain closed and most programs suspended, except for some programs catering to care and certifications.

According to today’s announcement, the tennis courts and skateboard park will be available on Saturday May 22, and day camps were given the go-ahead for summer. We have added outdoor camps including Fishing and White Water rafting, as well as spots for Aug 30 to Sep 3. 

Registration is open and ongoing.

We wanted to update you about the Spring programs which have been affected by the extension of the lockdown.

Registered Spring Fitness classes including Aquafitness & Spin

We are cancelling all registered spring classes that cannot be run online and issuing credits for those programs. Registration for summer speciality fitness classes will begin June 2, at 8am. 

Dovercourt Fit Pass

Our online Fit Pass classes will continue.

Aquatics

Spring swim lessons will be cancelled, and credits issued. Summer swim lesson registration will begin June 2, at 8am.

Recreational swims will not be available until we reopen. Swim pass holders’ passes have been frozen until we reopen.

Aquatic leadership participants have been contacted about which courses are continuing. If you have further questions, please reach out to [email protected]

Sports:

Spring sports will be cancelled and credits issued.

Dance:

Dancers registered for the May/June classes will be refunded. 

Music & Art:

Online art and music classes will continue as planned. In-person music lessons will be suspended until we can reopen. Pottery participants will be credited for the April classes and have the opportunity to re-register for classes upon re-opening.

Out of School programs

Before and after school programs will continue to correspond with the in-school class schedule. While schools are closed for in-person learning, these programs remain suspended. If children return to in-person learning then the programs will automatically resume. All participants have been issued partial credits for their April payment.

Memberships for September are available for purchase online. 

Contacting us

The best way to reach us is to email [email protected] The inbox will be monitored, but please be patient if you don’t hear back from us right away. We have very limited staff. 

We appreciate your support during this challenging time.

Dovercourt is essentially a small business and depends on revenue from programs to carry out its charitable mission of a healthy, active and engaged community. After 33+ years of service to this neighbourhood, we are struggling. We have been operating with reduced staff and much smaller numbers in our programs in accordance with COVID guidelines. Please show your support by maintaining your Fit Pass to take online fitness classes, registering in programs when we reopen and making a donation on our Donate page.  

Stay safe, stay healthy,

The Dovercourt Team

The province of Ontario has announced a lockdown (and now, a stay-at-home order), scheduled to begin Sat. Apr 3 at 12:01am. During this lockdown, Dovercourt Recreation Centre will be closed and most programs suspended.

There are still some unknowns with regards to future programs, but this is what we know at this time:

Fitness classes

Online fitness classes will continue, but in-person fitness classes will not be available until we reopen. We will issue credits for anyone who prepaid a drop-in fit pass class for April 3-7

We will be moving some registered specialty fitness classes to online delivery. We will send the Zoom details to join these classes soon. Any specialty fitness classes we cannot deliver online will be postponed. Once we know when we can restart programs, we will credit for the missed classes.

Aquafitness & Spin

The remaining winter aquafitness & spin classes will be postponed. Once we know when we can restart programs, we will credit for the missed classes.

Aquatics

Recreational swims will not be available until we reopen. We will issue credits for anyone who prepaid a swim between April 3-7. 

Swim passes have been frozen until we reopen.

Winter Swim lesson participants will receive a credit for the final class of the winter session. 

Spring Swim lessons will be rescheduled once we know when we can reopen. Participants will be re-registered in the new-date lessons. 

Aquatic leadership participants who have a course occurring during the 28-day shutdown will be contacted individually about the cancellation of programs or, where possible, rescheduling the remaining classes.

Sports:

Winter Basketball and Winter Indoor Soccer participants will be issued refunds for the remaining classes.

Dance:

Dancers registered for the April 11th classes will be credited, and will have the opportunity to re-register for spring classes at a later date. 

Music & Art:

Online art and music classes will continue as planned. In-person music lessons will be suspended until we can reopen.

Pottery participants will be credited for the April classes and have the opportunity to resume make-up classes upon re-opening.

Out of School programs

Until further notice, Before and After-school programs will continue as normal. There are no before or after school programs during the April Break, April 12-16.

Camps: April Break:

This lockdown includes the closure of day camps across the province. All April campers will be refunded for their registration.

Spring session registration

All online registration is currently paused. More details about credits and new session dates TBD.

Contacting us

The best way to reach us is to email [email protected]. The inbox will be monitored, but please be patient if you don’t hear back from us right away. We have very limited staff. 

We appreciate your support during this challenging time.

Dovercourt is essentially a small business and depends on revenue from programs to carry out its charitable mission of a healthy, active and engaged community. After 33+ years of service to this neighbourhood, we are struggling. We have been operating with reduced staff and much smaller numbers in our programs in accordance with COVID guidelines. Please show your support by maintaining your Fit Pass to take online fitness classes, registering in programs when we reopen and making a donation on our Donate page. 

The City of Ottawa is moving from an Orange to Red Zone. What does that mean for your programs at Dovercourt?

All programs we are offering can continue to run.

With an abundance of caution, we planned all of our winter and spring programs to meet the Red guidelines, including in-person fitness classes, swim lessons, recreational swims, before & after school programs, WAVE, sports, music, art and dance classes. 

We look forward to seeing you. 

February 16, 2021 update

Now that the provincial lockdown is over, we are rescheduling our Winter session. We are excited to see you, and we thank you for your patience as we prepare for your return. By the end of this week, you should see updates to the website and Winter programs with new dates. 

Reopening dates:

  • Swim lessons resume Saturday, February 27.  
  • Registered programs, including specialty fitness and aquafitness, sports, dance, music and arts classes, as well as recreational swims, resume Monday, March 1. 
  • The Fitness Centre will not reopen right away. We are working through staff schedules to allow for admittance and screening to the Fitness Centre. Please stay tuned. 

What do I need to do?

  • If you were registered in a Winter session program, that spot is yours. You will receive an email confirming your registration in your program by the end of day Friday, February 19. Please check it carefully to make sure it is the program in which you were registered. Please email [email protected] if there is a discrepancy.
  • If you have not yet registered, online registration for the remaining spaces will open on Monday, February 22. 
  • If you have a Pool pass, you will be able to book recreational swims (from March 1 onwards) on February 22. Extra time will be added to your pass for the time that we were closed. 
  • If you have a Fit Pass, you will be able to book in-person fitness classes (that begin March 1) 7 days ahead, on February 22. 
  • If your Fit Pass has expired, you may purchase a new pass online. 
  • A new Fit Pass schedule (group fitness, aquafitness and spin classes) will be posted on the website this week. The number of in-person and online classes on the Fit Pass schedule has been reduced because of the smaller number of active Fit Passes. As sales increase, we will be able to add classes back in. 

So far, 2021 continues to test our ability to adapt to constant change! The best way to support Dovercourt is to register in our programs. We are grateful for you, our community, and we appreciate your patience as we work through these challenges. And it goes without saying that we are very excited to welcome you back to the Centre in a couple of weeks!

If you have any questions, please send us an email at [email protected]

Due to the Provincial lockdown, we have suspended registration for January classes. Online classes (group fitness, arts) will continue. Registration is open for March Break camps.

If you have registered in an upcoming program, we will let you know when your program will start. 

Ontario is moving into a lockdown phase, beginning at 12:01am on Dec. 26. Our building will be closed and many programs will not be available until we reopen. 

  • In-person fitness classes will not be available until we reopen. We have added additional online classes. We value your support at this difficult time and would appreciate you keep your Fit Pass during this time. 
  • Our Fitness centre will not be available until we reopen.
  • Registered fitness programs and arts, music & dance program start dates will be postponed
  • Rec swims will not be available until we reopen.
  • Before and Afterschool programs start date: TBA.
  • Aquatic leadership will begin with the online portion of the course; the pool portion will occur when we reopen.
  • Our outdoor rink will be open, but there will be no access to the building. Read more about rinks and new guidelines here >>
  • The SJAM winter trail will be available.

Please continue to register for Winter programs. We will communicate the new start date as soon as we know it. 

The province declared Ottawa to be in “Orange” phase, meaning our in-person fitness classes and use of the Fitness Centre can resume, starting Mon. Nov. 9.

Dear Dovercourt Clients,

The Province of Ontario has reintroduced measures to help slow the spread of COVID-19 in our community.

As a result of today’s announcement, starting Saturday, October 10, the following programs are suspended until further notice:

  • Fitness: In-person fitness classes, fitness drop-in programs, access to the fitness centre
  • Adult Hockey

Dovercourt classes and programs that are NOT suspended:

  • Online fitness classes
  • Swim Lessons and Open Swims
  • Before and After School Programs
  • WAVE
  • Kids Dance Classes (which will run outdoors)

For the time being, arts and culture, sports, martial arts, and other sessional programming will run as planned within guidelines set by local and provincial health authorities. We will continue to provide updates to our clients as the situation evolves.

We will be reaching out to all clients impacted by the suspensions with options next week.

Thank you for your patience,

Dovercourt Recreation Association

September 11, 2020 update

from John Rapp, ED of Dovercourt

We are looking forward to seeing you back with us at Dovercourt. We are excited to have activities and classes starting again this fall, but we are still far from normal in our operations. 

While we have outlined safety guidelines for participation on our website, we wanted to email our clients directly to inform you about our approach and protocols to limit the spread of COVID-19. We serve a very diverse population, and we are considered a safe space for many medically at-risk individuals. We are going forward with an abundance of caution to ensure the safety of both our clients and our staff. 

As per Ottawa Public Health guidelines, to reduce potential exposure to the virus, we will:

• enforce physical distancing in our classes;

• enforce the mandatory wearing of masks on the way in and out of the building;

• restrict the areas of the building you can access. For now, public spaces such as the lobbies and the café and change rooms will not be available. 

For fitness classes, staff will be on hand to greet you at the start of your program and guide you to your program location. For most programs, you enter through the exterior door of your assigned room, and you will exit from that room directly to the outside. There will be a designated bathroom restricted to the clients in that room. Please arrive in your workout attire and bring a filled water bottle. Equipment usage will be limited to items that are easy to clean (e.g. hand weights). You may bring your own mats, yoga blocks and straps etc.  

For programs in the pool, we have set up a path that leads you from the parking lot entrance into the pool area; after your class, you will exit through the change rooms where you can change into dry clothes. Please arrive in a bathing suit under your clothes as change rooms are only available after your program. 

Following each program, we will do an enhanced cleaning of each space to ensure minimal contact exposures from one group to another. 

During summer camps and swim lessons, we found that the first day with these new procedures took some adjustment, but it becomes easier with repetition, so please be patient with those around you!

If you have a medical reason not to wear a mask, or have anything else you require in terms of accommodation, please let us know. While we will work hard to protect you and our staff from exposure, we will work just as hard to ensure that we can include all ages and abilities in what we do this fall. Contact Alanna at [email protected] if you need any accommodations or are unable to use face coverings at this time.

If you have concerns or questions, please let me know at [email protected].

Welcome back!

John Rapp

Executive Director

Dovercourt Recreation Centre

We miss all of you, our Dovercourt community!

May 20/ 20: See our latest update below > 

We’ll keep this page updated with news from Dovercourt. Be sure to check our Facebook page where we’re posting articles, activities, and fitness tips from our staff. 

Check our new COVID-19 Activities page where you can find do-at-home fitness, arts & crafts & more. 

Read a message from Dovercourt about supporting community during isolation in the April issue of Kitchissippi Times

Parks and playstructures.

Update May 9, 2020

The City of Ottawa has reopened many parks for use including the Westboro Kiwanis Park at Dovercourt —with some conditions. Playstructures continue to be off-limits. Read the latest on the City’s website

We thank you for your patience while we work through this very challenging time.

Support local businesses

From the WBIA’s website, here are some things you can do to help support local businesses: 

  • Buy meals from local restaurants for delivery or takeout
  • Shop small businesses online
  • Consider purchasing gift cards for future use – they’ll receive the revenue now while foot traffic is down and you’ll have something to look forward to!
  • Share, tweet, post about your favourite small business – ❤️ let’s spread some positivity!

The WBIA (Westboro Village) has compiled a list on their website of local businesses and charities that we can support during this difficult time, including restaurants. Many have online stores or ordering, and curbside pickup or delivery. 

We Are All In This Together

Our doors may be closed but our hearts and ears are still open!

If you are able, donate to the Ottawa Food Bank 

We are aware of the multiple challenges some of our neighbours may be facing at the moment but we want you to know that we are still here for you!

Please see below for some resources that may be helpful to some in our community.

Food Resources

Ottawa Food Bank Locations in the west end of Ottawa:

Westboro Region Food Bank

Phone: 613-722-3851

Location: 354 Madison Ave. Ottawa, ON K2A 0E7

Hours of operation: Monday 10:00 a.m. to 1:00 p.m., Thursday 5:00 p.m. to 7:00 p.m.

Note: Please bring ID and proof of address

Caldwell Family Centre

Phone: 613-728-1800

Location: 1100 Medford St, Units 20-22, Ottawa, ON K1Z 8L5

Hours of operation: Tuesday to Friday 9 a.m. to 12 p.m. and 1:00 p.m. to 4:00 p.m. and Saturday 9 a.m. to 1 p.m.
Note: Please bring ID and proof of address

UPDATE: At this time, Caldwell Family Centre is operating at the following times:
– Tuesday to Friday 9 AM to noon and 1 – 4 PM

Foster Farm Family House

Phone: 613-596-4866

Location: 1085 Ramsey Cres, Unit 334, Ottawa, ON K2B 7Z9

Hours of operation: Tuesday 9:30 a.m. to 11:30 a.m., Wednesday 5:00 p.m. to 7:00 p.m. (PLEASE NOTE: 5:00 p.m. to 7:00 p.m is for students and those who work during the day ONLY), Thursday 9:30 a.m. to 11:30 a.m., and Friday 12:30 p.m. to 2:30 p.m.

Foster Farm Family House is closed the first week of every month.
UPDATE: This program is operating by appointment only at this time. Please call to book an appointment Monday, Tuesday and Thursday from 9am-3pm.
Note: Please bring ID and proof of address

Britannia Woods Food Pantry

Phone: 613-820-0853

Location: 115 Ritchie Street Unit #9, Ottawa, ON K2B 6E8

Hours of operation: Tuesday 6:00p.m. to 8:00p.m., Friday 9:30a.m. to 11:30a.m.
Note: Please bring ID and proof of address
Update: Britannia Woods Food Pantry is now operating by appointment only. Please call 613-820-0853

Parkdale Food Centre

Phone: 613-722-8019

Location: 30 Rosemount Ave, Unit 2, Ottawa, ON. K2C 2B5

Hours of operation: Tuesday 12:00p.m. to 3:00p.m., and 6:00p.m. to 8:00p.m., Thursday 12:00p.m. to 3:00p.m.
Note: Please bring ID and proof of address

UPDATE: Phone Parkdale Food Center at 613-722-8019 or 613-729-0980 between 9am-3pm to place an order, or fill out an order form online www.parkdalefoodcentre.ca to put in an order for delivery.

  • Deliveries taking place Monday through Thursday.
  • You must live in their catchment area for this service.
  • Visit their website for more details.

FAMSAC Food Cupboard

Phone: 613-820-5428

Location: 2006 Robertson Road, Unit 8, Ottawa ON

Please contact the FAMSAC Food Cupboard for more information on how to use their program.
Note: Please call the number below rather than dropping in. FAMSAC Food Cupboard will take your call and set up an appointment to visit. FAMSAC is also closed the first week of every month.

Centretown Emergency Food Centre

Phone: 613-232-3059

Location: Centretown United Church, 507 Bank St (Basement), Ottawa, ON K2P 1Z5

Hours of operation: Reduced Hours During Covid-19 Emergency

Monday, noon to 1 pm

Friday, noon to 1 pm

Email:[email protected]

Mental Health Resources

COVID-19 is an unprecedented global event that has caused stress for everyone. 

Ottawa Public Health’s website is a wonderful resource; check out their information about mental health

Here is an additional list of mental health resources provided by Ottawa Public Health (PDF)

If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.

If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1. 

Information Line for Child and Youth Mental Health and Youth Addictions Services 

YSB has expanded the role of the crisis line and online chat to provide information about child and youth mental health and youth addiction services in Eastern Ontario.  The information and crisis line can be reached by calling 613-260-2360 or 1-877-377-7775 and the online chat at chat.ysb.ca

Best practices during COVID-10

wash your hands frequently; keep physical distance of 2m
Don't touch your face; get medical help if unwell
dovercourt staff pose on playstructure

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