Financial Assistance
As a registered charity, Dovercourt is committed to ensuring that its programs and services are available to all in our community. While we strive to make our programs affordable, sometimes families and individuals may need financial assistance to help cover program costs. Please complete the application at the customer service desk if you need financial assistance.

Internet Café and NeoLore Networks Hot Spot
The Internet café offers four free computer stations with access to the internet, and is located in the centre lobby on the upper level. For those of you with laptops and other devices that have wireless Internet capability, Neolore Networks has sponsored a hot spot for you at Dovercourt. Connect from almost anywhere in the centre!

Ask our Customer Service staff for the computer rules and information.

Allergy Alert
Dovercourt is an allergy aware facility, so please identify any items that may cause an anaphylactic reaction for you or your child. While we will ask that these items not be brought to individual camps and programs, due to the number of people visiting our centre on a daily basis, we cannot ban substances that may cause allergic reactions from the centre as a whole. Staff is trained in the administration of epi-pens in the event of emergency.

Special Needs
Dovercourt is committed to the inclusion of people with special needs in all of our programs and services. Please make us aware of any issues of medication, mobility, or other resources that you or your child may need to participate at the time of registration.

Emergency Reception Centre
Dovercourt Recreation Centre has been designated an emergency reception centre by the City of Ottawa. In the event of a major disaster requiring evacuation, Dovercourt and its staff and volunteers will provide registration, shelter, food and care for our community and others. Should this occur, all regular programs and services will be suspended.

Taking photos & videos in the Centre:
We like to visit our programs and take pictures from time to time. We take every effort to obtain permission from the participants and their parents at the time. Please let us know if you are shy.

•  We proudly include pictures of our program clients in our brochure, on our website and in promotional materials directed to our clients
•  We include a waiver on our receipts and as part of our online registration process to let you know that we “reserve the right to use photographs and videos of our programs and special events for promotional purposes”
•  For the protection of children, we do ask you to sign in before taking photos or videos of your little ones in our programs

Please contact the Director of Administration at 798-8950 ext 223 if you have any questions or concerns
about your privacy at Dovercourt.

Our photos
Thanks to all of our photographers, Marilyn Mikkelsen, staff and our patrons for the great photos of our clients and programs in action. We are proud to say that all of the photos in our brochure, and on our Web site, are of our clients in action in our programs. If you have expressive photographs of family members in Dovercourt programs, bring them in and we might use them in our next brochure or on the web.

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